Privacy Policy
Last updated: June 27, 2026
1. Overview
KlarVision GmbH ("we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.
2. Information We Collect
We may collect the following personal data to provide our services: - Name, email address, and phone number - Payment information (card number, billing address) - Device information (IP address, browser type, operating system) - Service usage records and access logs - Metadata from video recordings captured by the camera - (Mobile app) Bluetooth connection details and camera Wi-Fi setup information - (Mobile app) Device model, OS, app version, and connection/network status (diagnostics) - (Mobile app) Photo library access to save recordings to your device
3. How We Use Your Information
We use the collected personal data for the following purposes: - Providing and operating our services - Customer support and responding to inquiries - Payment processing and order management - Service improvement and new feature development - Compliance with legal obligations - (Mobile app) Connecting the camera, Wi-Fi setup, live streaming, managing recordings, and device firmware updates
4. Data Retention and Deletion
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Once the purpose has been achieved, we will promptly delete or anonymize your data, unless retention is required by applicable law.
5. Your Rights
You have the right to access, correct, delete, or restrict the processing of your personal data at any time. To exercise these rights, please contact us at contact@klarvision.app.
6. Cookies
Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. Please note that disabling cookies may limit certain functionality of our website.
7. Third-Party Sharing
We do not share your personal data with third parties without your consent, except where required by law or where necessary for the provision of our services through trusted service providers. When you start a live stream, the video is sent to the external platform you choose (e.g., YouTube), and diagnostic information may be sent to internal operational messaging tools (e.g., Slack) to troubleshoot streaming errors.
8. Contact
If you have any questions about this Privacy Policy or your personal data, please contact us: KlarVision GmbH Email: contact@klarvision.app